Over the past two days, I’ve had the opportunity to work with some incredible graphic artists, UX specialists, industrial designers, content strategists, copywriters, and social media experts.
The Atlanta-based Service Jam group was one of the many teams, located world-wide.
Although we were in different time zones, came from different backgrounds, and had different levels of experience and expertise–we all had a comon goal:
Design a service based on the Jam’s 2012 theme, “Hidden Treasure.”
We were given no rules, guidelines, or paramaters. We were just told to create and develop the service as much as possible before the upload deadline at 3:00 Sunday afternoon.
We spent Friday evening brainstorming and throwing out ideas. Before we left for the evening, we had formed two separate groups, working on two distinct projects.
Saturday we continued to work with our groups–creating personas, developing narratives, sketching designs, and storyboarding ideas.
By Saturday evening, we were working on wireframes and mockups.
Sunday morning we put the finishing touches on our designs and presented our two projects to each other. After a bit of peer feedback and a few final tweaks, we uploaded–with 20 minutes to spare!
The service my group designed is called Commonality, a smart-phone app that allows people to discover the “hidden connection” and common interests they share with the people around them at an event. Check out the video below for a description of the project–or you can download a PDF of our Storyboard.
This experience was incredible for me, because it actually let me put into practice so many of the things I’ve been reading about over the past few months. But I also had a chance to meet and work with some amazing individuals.
Our backgrounds were all so different, and we each came with a variety of interests and skills. But we were able to pull together an insane amount of work within a 48 hour period.
I really am looking forward to working with some of these people again and learning more about how service design might impact some of my own work and research.